Store Policy
Customer Care
At TumblerDirect, we value our customers and want to provide the best possible service to ensure your satisfaction. If you have any questions, concerns, or feedback, we encourage you to contact us. Our knowledgeable and friendly customer service team is available to assist you with any queries you may have. You can reach us via email at rocktumblers.co.nz@gmail.com, and we will do our best to respond promptly to your message. We take pride in providing excellent customer care and aim to address any issues you may encounter as quickly and efficiently as possible. We appreciate your business and look forward to hearing from you.
Payment Methods
We accept multiple payment methods to suit your preferences. You can make your purchase using your credit or debit card, including Visa and Mastercard. We also accept bank transfers, which can be arranged by contacting our customer service team. Our online checkout process is secure and encrypted, ensuring the safety of your personal and financial information. Whether you prefer to pay by card or bank transfer, we strive to make the process straightforward and hassle-free. If you have any questions or concerns regarding payment, please do not hesitate to contact us at rocktumblers.co.nz@gmail.com.
Wholesale Inquires
Thank you for your interest in wholesale opportunities at [Store Name], your go-to destination for rock tumbling supplies in New Zealand. We offer competitive wholesale prices and a wide range of products suitable for various customer demographics, from hobbyists to professional lapidary artists. Our team is committed to providing excellent customer service, ensuring that your wholesale experience with us is efficient and straightforward. If you are interested in purchasing products in bulk or becoming a reseller, please email us at rocktumblers.co.nz@gmail.com, and we will be happy to assist you with your inquiry.